Webhook retries
Delivery retry schedule and failure notifications.
Retry schedule
Exponential backoff between attempts:
- 15 minutes
- 1 hour
- 4 hours
- 24 hours
After repeated failures you receive CONNECT_WEBHOOK_FAILING email and in-app notification.
Idempotency
Use a stable idempotency key (e.g. {eventType}:{submissionId}) so retries do not duplicate side effects.
Logs
View delivery logs in your organizer dashboard webhook section.