Post-event reports & wrap-up
Wrap-up when ops data lived in Eventyvo — or when your website held registration and you mirrored later.
Two data situations
| Situation | What to do |
|---|---|
| Most data stayed on your website | Run wrap-up in your BI, or mirror key ops into Eventyvo before relying on Eventyvo PDFs/KPIs |
| Ops data already in Eventyvo | Use Reports / Post-event hub / autopilot below |
What you get
After an event ends, Eventyvo helps you close the loop with:
- PDF reports — Full event, revenue, attendance, and submissions
- CSV / Excel exports — Submissions and attendance tables
- Post-event pack — Payments, exhibitor ROI, no-shows, and financial close JSON
- Team debrief — What worked, lessons, action items
- Feedback & NPS — Star ratings plus 0–10 NPS from email deep links
- Email autopilot — Optional NPS, thank-you, and win-back sends
Open Post-event in the event sidebar (or planning pipeline phase 6) for the hub that links Reports, Feedback, Finance, and Operations wrap-up.
Manual downloads
| Action | Where |
|---|---|
| Full PDF + segmented PDFs | Event → Reports |
| Submissions / attendance CSV & Excel | Event → Reports → Raw data exports |
| Unified CSV + financial close | Event → Post-event or Operations → Post-event |
| Debrief & recap draft | Event → Post-event or Operations → Post-event |
| Feedback / NPS dashboard | Event → Feedback |
| Financial close only | Event → Finance |
Reports require the analytics module on the event offer.
Automatic organizer email
Hourly job: for every active event whose end_date is in the past (lookback up to 7 days), organizers receive a completion digest with real KPIs (attendance, responses, photos, check-ins, B2B appointments) and four PDF attachments. No analytics-module entitlement is required.
Delivery is logged; successful sends are not repeated.
Attendee email autopilot (env-gated)
Set these on the API (fennec-back) to enable:
| Variable | Window | Purpose |
|---|---|---|
POST_EVENT_NPS_EMAIL_ENABLED=true | 24–48h after end | 0–10 score links → ?tab=feedback&nps=N |
POST_EVENT_THANKYOU_EMAIL_ENABLED=true | 24–48h after end | Thank-you / feedback nudge |
POST_EVENT_WINBACK_EMAIL_ENABLED=true | 4–7 days after end | Approved no-shows |
Status (enabled, sent count, last sent) appears on Post-event → Email autopilot.
NPS clicks are stored on feedback as surveyResponses.nps and roll into the Full Event Report and Feedback stats.
Post-event surveys
Forms with is survey enabled are emailed about one hour after the event ends to their surveyConfig.targetAudience (ALL, APPROVED, or CHECKED_IN). Recipients get a link to the public event page with the form open.
Full Event Report contents
- Overview
- Conversion funnel
- Revenue & financial close summary (event currency)
- B2B appointments
- Feedback, NPS, certificates issued
- Team debrief
- Check-in hourly distribution
- Top 50 submissions
Mobile (organizers)
The organizers app Reports screen can share Full / Submissions / Revenue / Attendance PDFs, the ops CSV pack, and save the team debrief.
Privacy
CSV exports may include attendee emails. You are responsible for marketing consent and local privacy rules before re-contacting exported contacts.